Charles is a service technician with the cable company who doesn't usually do new installs. His day is limited to trouble calls and reconnects.

But an irate customer has called into the office -- he missed the installer and now demands the cable company send someone out to hook up his service. Charles is already in the neighborhood when he gets the call.

New installs aren't usually in Charles's job description. But when he meets the sexy Billy Jackson, he's more than willing to hook the guy up.